TERMS OF SERVICE

Effective Date: The date on which the administration charge is paid in full.

1. Introduction

These Terms of Service (“ToS”) govern the relationship between WorkMax Africa Ltd, a company registered in England with registration number 15726798, located at 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom (“we,” “us,” “our”), and you, the jobseeker (“you,” “your”). By paying the administration charge, you agree to these terms and confirm your acceptance of the provisions herein.

2. Scope of Our Services

We provide recruitment and career advisory services aimed at preparing jobseekers for international employment opportunities. Our services include:

a) A ten-step preparation programme designed to enhance your readiness for professional interviews.

Screen according to eligibility criteria.
Assess aptitude.
Verify fitness.
Create a personalized career pathway.
Arrange prep for required or relevant skills (hard and soft).
Arrange skills testing and certification.
Arrange attestation and notarization.
Arrange assessment for qualifications scrutiny and recognition by foreign regulator.
Collate, manage and store documentation.
Craft a compelling candidacy profile.

b) Access to job placement opportunities through our partners, offered at no additional cost.

Match to suitable job opportunities.
Secure interview.
Coordinate interviews and manage technical set up.
Provide interview coaching and feedback.
Handle offer paperwork.
Facilitate visa application.
Organize pre-departure administration.
Provide cultural orientation.
Provide pastoral support.
Assist with emergencies, repatriating where needed.

Note: We do not guarantee job placement or employment. There is no employer-employee relationship between you and WorkMax Africa Ltd.

3. Our Responsibilities

We commit to:

Delivering professional and ethical services as described in this agreement.
Keeping your personal information confidential and secure.
Providing equal access to resources for all eligible candidates.
Retaining full discretion in determining the services we provide based on your role and the requirements of employers, regulators or immigration authorities.

4. Your Responsibilities

By engaging with our services, you agree to:

Provide accurate, complete, and truthful information about your qualifications and experience.
Actively participate in our preparation steps.
Use the services in good faith and for their intended purpose.
Respond promptly to communications and attend interviews as required.
Comply with legal and professional guidelines in target countries.

Exclusivity: By using our services, you agree not to use another agency for the same purpose. Accepting an offer through another party voids your rights under this agreement.

Failure to meet these obligations may lead to termination of services without refund.

5. Payment, Cooling-off, Cancellation and Refunds

Administration Charge: This charge is non-refundable and must be paid in full before services commence.

Third-party Costs: These may include fees for language proficiency prep and testing, hard and soft skills training, development and certification, document attestation or similar services. If you wish us to facilitate these third-party services on your behalf, we can do so, subject to the payment of an additional service charge. Details of these charges will be communicated before any such service is arranged, and payment must be made in advance.

Cooling-off Period: You may cancel within 14 calendar days of the Effective Date by providing written notice. Refunds will exclude 10% of the administration charge to cover licensing and setup costs.

If services have commenced during the cooling-off period, no refunds will be issued. After the cooling-off period, you may cancel at any time by giving written notice, but no refunds will be provided.

6. Term and Termination

This agreement remains valid until you secure employment or terminate the agreement.

We reserve the right to terminate services for misrepresentation, breaches of these terms or circumstances beyond our control.

Termination will be communicated to you in writing.

7. Privacy and Confidentiality

We will handle your personal data in compliance with GDPR. You agree to maintain confidentiality regarding all information shared under this agreement.

8. Warranties

You warrant that you:

Have the legal capacity to enter this agreement.
Meet health, character and qualification standards as required by destination countries.
Will disclose any relevant changes to your circumstances.
Indemnify us against any claims arising from breaches of these warranties.

9. Dispute Resolution

Disputes will first be resolved through negotiation or Alternative Dispute Resolution. If unresolved, arbitration under English law will apply. Interim injunctive relief may be sought through courts.

10. Limitation of Liability

We are not liable for:

Losses due to inaccurate information you provide.
Employment decisions made by employers.
Indirect, consequential or unforeseen damages.

11. Non-Solicitation

You agree not to directly or indirectly solicit our clients or partners.

12. Assignment

You may not assign your rights or obligations under this agreement.

13. Entire Agreement

This ToS constitutes the entire agreement between you and us, superseding prior agreements.

14. Amendments

We may update these terms. Continued use of our services constitutes acceptance of changes.

15. Governing Law

These terms are governed by the laws of England and Wales.

16. Force Majeure

Neither party is liable for delays or non-performance caused by events beyond reasonable control.

17. Notices

Notices should be sent via registered post, courier, or email to:

WorkMax Africa Ltd: 167-169 Great Portland Street, 5th Floor, London W1W 5PF, UK; secretary@workmax.africa
You: Your provided address or email.

18. Acknowledgment

By paying the administration charge, you acknowledge that you have read, understood and agreed to these Terms of Service.